We ask you to pay online using your credit card before your flight.
The online payment service is available.
After making your reservation via contact form or telephone, we will send you a procedure of credit card payment to your e-mail address. Please enter your credit card number, expire date and security code to purchase your ticket following the procedures. Please note that you have a payment dead line, it is 48 hours after receiving an e-mail of online payment. Your booking will be completed when you receive booking confirmation mail.

It depends on the helicopter type, but the ones we use can accommodate up to 5 to 10 passengers.

Your flight could be cancelled due to weather conditions.
Therefore you are required to check flight status before you came to our heliport on the day of your boarding.

Flights originating from Urayasu heliport;
We offer the operation information everyday,12:30pm-21:00pm.
The update is scheduled at _ _: 05 every hour in the time zone(subject to change).
 ・Check via phone call: 047-380-3353  From overseas +81(47)380-3353
 ・Check in our website: http://www.excel-air.com/cruising/info.shtml

It depends on the flight course you choose, but in general, we ask that you come 30 minutes prior to departure time. This time includes, waiting time, and flight time, expecting to take about 90 minutes altogether.

Yes, you can take pictures using cameras or digital videos/cameras unless utilizing flush functions. However as we prohibit customers carrying any electronic devices which emit radio waves when turned on, you cannot use cameras on mobile phones.

Yes, if you are late and miss your flight, you will be charged 100%. Please come by check-in time.

Mostly yes, but it depends on your symptoms or circumstances. Please mention your circumstances in advance.

Our company has a list of conditions under which, if he/she cannot meet the condition, will not be permitted to participate in helicopter cruising.

Yes, it is. We have a cafe and bar in Urayasu heliport. There are also plenty of places to eat in and around the station or the hotel nearby.

Yes. When checking in, we will ask if you will need a taxi. If so, we will arrange for a taxi to pick you up after your flight.